RideShare Pro Admin Dashboard
Total Trips
24,587
12% from last month
Active Drivers
1,247
8% from last month
Revenue
$342,852
15% from last month
Cancellations
428
3% from last month
Licenses Expiring Soon
24
Needs attention
Vehicle Insurances Expired
8
Immediate action needed
Open Support Tickets
14
2 new today
Active Promotions
6
1 new this week
Demand vs Supply
Trips by Zone
System Alerts
Payment System Downtime
Credit card processing is experiencing issues in Zone A
10 min ago
Driver Documents Expiring
47 drivers have documents expiring in the next 7 days
1 hour ago
Surge Demand Detected
High demand detected in downtown area. Consider activating boost pricing.
2 hours ago
Quick Actions
Driver Management
3 drivers selected
Driver List
| Driver ID | Name | Zone | Assigned Vehicle | License Status | Insurance Status | ID Status | Status | Actions | |
|---|---|---|---|---|---|---|---|---|---|
| D2847 | John Driver | Downtown | Toyota Camry (ABC-1234) | Valid | Expiring in 15 days | Valid | Active | ||
| D3921 | Sarah Wilson | Uptown | Honda Accord (XYZ-5678) | Expired | Valid | Valid | Suspended | ||
| D4721 | Michael Johnson | Midtown | Nissan Altima (DEF-9012) | Valid | Valid | Expiring in 7 days | Active |
Vehicle Management
Vehicle Fleet
| Vehicle ID | License Plate | Make/Model/Year | Color | Assigned Driver | Registration Status | Insurance Status | Inspection Status | Status | Actions |
|---|---|---|---|---|---|---|---|---|---|
| V7842 | ABC-1234 | Toyota Camry 2022 | White | John Driver | Valid | Expiring in 30 days | Valid | Active | |
| V7843 | XYZ-5678 | Honda Accord 2021 | Black | Sarah Wilson | Expired | Valid | Valid | Suspended | |
| V7844 | DEF-9012 | Nissan Altima 2020 | Silver | Michael Johnson | Valid | Valid | Expiring in 10 days | Active |
Fleet Partners
NYC Metro Fleet
Active
Contact: John Smith
Email: john@nycmetro.com
Phone: (555) 123-4567
Commission Rate: 15%
47
Drivers
52
Vehicles
$24.5K
Revenue
4.7
Rating
Chicago Central Fleet
Active
Contact: Sarah Johnson
Email: sarah@chicagofleet.com
Phone: (555) 987-6543
Commission Rate: 18%
32
Drivers
35
Vehicles
$18.7K
Revenue
4.5
Rating
LA Metro Partners
Inactive
Contact: Michael Brown
Email: michael@lametro.com
Phone: (555) 456-7890
Commission Rate: 20%
28
Drivers
30
Vehicles
$15.2K
Revenue
4.8
Rating
Zone Management
Existing Zones
| Zone ID | Name | City | Driver Count | Status | Actions |
|---|---|---|---|---|---|
| Z001 | Downtown | New York | 247 | Active | |
| Z002 | Uptown | New York | 189 | Active | |
| Z003 | Midtown | New York | 156 | Inactive |
Zone Map
Pricing & Vehicle Categories
Vehicle Categories
Booking Controls
Fare Calculation Rules
Boost Pricing
Vehicle Categories
| Category | Pickup Fare | Per KM Rate | Per Min Rate | Min Fare | Max Fare | Min Increase by Rider | Max Increase by Rider | Actions |
|---|---|---|---|---|---|---|---|---|
| Economy | % | % | ||||||
| Comfort | % | % | ||||||
| Premium | % | % |
Zone-Level Booking Controls
Fare Calculation Order
- Base fare (pickup + km + min)
- Rider adjustment (within Min/Max Increase by Rider limits)
- Boost multiplier
- Apply System Min/Max
- Add extras (waiting, cancellation, reservation, surcharges)
Boost Pricing Controls
Manual Boost
1.5x
Auto Boost
1.8x
%
Scheduled Boost
2.0x
Trips & Live Map
Live Map
Active Trips
| Trip ID | Driver | Rider | Pickup | Destination | Status | Actions |
|---|---|---|---|---|---|---|
| T38472 | John D. (D2847) | Emma R. | 5th Ave & 42nd St | Central Park | Ongoing | |
| T38473 | Sarah W. (D3921) | Michael T. | Times Square | JFK Airport | En Route |
Driver Onboarding & Verification
1
Pending: 24
Application Review
Initial driver applications waiting for review
2
Pending: 18
Document Verification
Driver documents requiring verification
3
Pending: 12
Background Check
Background checks in progress
4
Pending: 8
Final Approval
Applications ready for final approval
Recent Driver Applications
| Application ID | Driver Name | Applied Date | Zone | Status | Actions |
|---|---|---|---|---|---|
| APP-8472 | Michael Johnson | 2023-11-20 | Downtown | Document Review | |
| APP-8471 | Sarah Wilson | 2023-11-19 | Uptown | Background Check | |
| APP-8470 | David Brown | 2023-11-18 | Midtown | Approved |
Payment & Finance Management
Total Revenue
$248,752
+15% this month
Driver Payouts
$186,564
+12% this month
Commission
$62,188
+18% this month
Refunds
$2,458
-5% this month
Driver Payouts
Transactions
Refunds
Payment Gateway
Pending Payouts
| Driver ID | Driver Name | Zone | Amount | Period | Status | Actions |
|---|---|---|---|---|---|---|
| D2847 | John Driver | Downtown | $1,247.50 | Nov 1-15, 2023 | Pending | |
| D3921 | Sarah Wilson | Uptown | $984.75 | Nov 1-15, 2023 | Pending |
Support & Ticket System
Payment Failed - Trip T38472
CRITICAL
User: Emma Rider (R4821)
Zone: Downtown
Created: 15 min ago
Driver Navigation Issue
HIGH
User: John Driver (D2847)
Zone: Downtown
Created: 45 min ago
Account Verification Request
NORMAL
User: Michael Thompson
Zone: Midtown
Created: 2 hours ago
Recent Support Tickets
| Ticket ID | Subject | User | Zone | Priority | Status | Actions |
|---|---|---|---|---|---|---|
| TKT-8472 | Payment Failed - Trip T38472 | Emma Rider | Downtown | CRITICAL | Open | |
| TKT-8471 | Driver Navigation Issue | John Driver | Downtown | HIGH | In Progress |
Promotions & Marketing
Automatic Promotions
Promo Codes
Active Automatic Promotions
3 Active
24.5K
Total Uses
$18.7K
Discount Value
12.8%
Conversion Rate
$45.2K
Revenue Generated
Automatic Promotions
| Name | Type | Value | Valid From/To | Zone | Status | Actions |
|---|---|---|---|---|---|---|
| Weekend Special | Percent | 15% off | Nov 1 - Nov 30 | All Zones | Active | |
| Evening Discount | Flat | $5 off | Nov 15 - Dec 15 | Downtown | Active | |
| Airport Rides | Percent | 10% off | Oct 1 - Oct 31 | Airport Zone | Expired |
Promo Codes
| Promo Code | Description | Discount | Usage Limit | Valid From/To | Zone | Status | Actions |
|---|---|---|---|---|---|---|---|
| WELCOME20 | New User Welcome Discount | 20% off | Unlimited | Nov 1 - Dec 31 | All Zones | Active | |
| RIDENOW15 | Weekend Special | 15% off | 1,000 uses | Nov 1 - Nov 30 | Downtown | Active | |
| SAFETY10 | Safety Promotion | 10% off | 5,000 uses | Oct 1 - Oct 31 | All Zones | Expired |
Reviews & Ratings Management
Emma Rider
"Excellent service! Driver was punctual, car was clean, and the ride was smooth. Would definitely recommend!"
Michael Thompson
"Driver took a longer route and the car wasn't very clean. Expected better service."
Rating Statistics
| Zone | Average Rating | Total Reviews | 5 Stars | 1-2 Stars | Response Rate |
|---|---|---|---|---|---|
| Downtown | 4.7 | 8,452 | 6,841 (81%) | 247 (3%) | 94% |
| Uptown | 4.5 | 6,784 | 5,128 (76%) | 339 (5%) | 89% |
| Midtown | 4.6 | 5,321 | 4,152 (78%) | 213 (4%) | 91% |
Security & Alerts
Payment System
ACTIVE
Ride Booking
ACTIVE
Driver App
ACTIVE
Rider App
ACTIVE
SOS Alerts
Fraud Detection
Document Monitoring
System Logs
Active SOS Alerts
SOS Alert - Trip #T38472
Driver John D. triggered SOS at 14:32. Location: 5th Ave & 42nd St
5 min ago
Fraud Detection
Suspicious Activity Detected
Multiple accounts from same device detected
2 hours ago
GPS Spoofing Detected
Driver ID: D4721 showing inconsistent location data
4 hours ago
Driver Document Monitoring
| Driver ID | Name | Document Type | Expiry Date | Status | Actions |
|---|---|---|---|---|---|
| D2847 | Michael Johnson | Driver's License | 2023-12-15 | Expired | |
| D3921 | Sarah Williams | Insurance | 2023-12-20 | Expiring Soon |
Security Event Logs
| Timestamp | Event Type | User | Description | IP Address |
|---|---|---|---|---|
| 2023-11-21 14:32:15 | SOS Triggered | Driver: John D. | SOS button pressed during trip T38472 | 192.168.1.105 |
| 2023-11-21 13:45:22 | Failed Login | Admin Panel | 3 failed login attempts from IP 203.0.113.45 | 203.0.113.45 |
| 2023-11-21 12:15:08 | Document Expired | Driver: Michael J. | Driver's license expired - auto-suspended | System |
Emergency & Incident Management
CRITICAL
Recent Incidents
| Incident ID | Type | Trip ID | Zone | Severity | Status | Actions |
|---|---|---|---|---|---|---|
| INC-8472 | SOS Alert | T38472 | Downtown | CRITICAL | Active | |
| INC-8471 | Accident Report | T38465 | Uptown | HIGH | Investigating |
Audit & Compliance
System Activity Log
Last 24 hours2023-11-21 14:32:15
Admin login from IP 192.168.1.105
User: admin@rideshare.com
2023-11-21 13:45:22
Driver document approved
Driver: D2847 (John Driver)
2023-11-21 12:15:08
Pricing updated for Zone Downtown
User: admin@rideshare.com
Compliance Reports
| Report Type | Period | Generated | Status | Actions |
|---|---|---|---|---|
| Driver Compliance | Q4 2023 | 2023-11-20 | Complete | |
| Financial Audit | October 2023 | 2023-11-15 | Complete | |
| Safety Compliance | Q4 2023 | 2023-11-10 | In Progress |
Notification System
Notification Performance
24.8K
Push Sent
18.5K
Push Delivered
4.2K
Push Opened
22.7%
Open Rate
Recent Notification Campaigns
| Campaign | Type | Target | Sent | Open Rate | Status | Actions |
|---|---|---|---|---|---|---|
| Weekend Promotion | Push + Email | All Users | 24,852 | 22.7% | Completed | |
| Driver App Update | Push | All Drivers | 8,452 | 45.2% | Completed | |
| Safety Reminder | SMS | Zone: Downtown | 12,458 | 18.3% | Scheduled |
API & Integration Management
API Status
All Systems Operational
Ride Booking API
Operational
Payment Gateway
Operational
Mapping Service
Operational
Notification Service
Operational
Active API Keys
| Key Name | API Key | Permissions | Created | Last Used | Status | Actions |
|---|---|---|---|---|---|---|
| Mobile App | rs_mob_8472abc... | Read/Write | 2023-10-15 | 2023-11-21 14:25 | Active | |
| Partner Integration | rs_part_3921xyz... | Read Only | 2023-09-20 | 2023-11-20 09:15 | Active |
Database Management
24.8 GB
Database Size
1,247,852
Total Records
98.7%
Uptime
45 ms
Avg Response Time
Recent Backups
| Backup ID | Date | Size | Type | Status | Actions |
|---|---|---|---|---|---|
| BKP-8472 | 2023-11-21 02:00 | 24.8 GB | Full Backup | Completed | |
| BKP-8471 | 2023-11-20 02:00 | 24.7 GB | Full Backup | Completed | |
| BKP-8470 | 2023-11-19 02:00 | 24.6 GB | Full Backup | Completed |
User Management
3 users selected
| User ID | Name | Role | Status | Actions | ||
|---|---|---|---|---|---|---|
| USR001 | John Doe | john.doe@example.com | Admin | Active | ||
| USR002 | Jane Smith | jane.smith@example.com | Manager | Active | ||
| USR003 | Robert Johnson | robert.j@example.com | Support | Inactive |
System Settings
General Settings
Security Settings
Notification Settings
Communication
Popups
Templates
Send Popup Notification
Riders
Drivers
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Info
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Recent Popups
| Date | Target | Type | Message | Acknowledged |
|---|---|---|---|---|
| 2023-11-20 14:30 | All Users | Info | System maintenance scheduled for tonight | 78% |
| 2023-11-19 09:15 | Zone: Downtown | Warning | Heavy traffic expected due to parade | 92% |
Message Templates
| Name | Type | Message | Actions |
|---|---|---|---|
| Payment Issue | Chat | I see there's an issue with your payment. Please try another method or contact your bank. | |
| Driver Welcome | Popup | Welcome to RideShare! Complete your profile to start receiving ride requests. |